STATE DISCLOSURES

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We are required under state law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law. 

California Residents – The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8:00 a.m. or after 9:00 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the federal trade commission at 1-877-FTC-HELP or www.ftc.gov. 

Colorado Residents– FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/. A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. Colorado residents may contact our office by telephone at 800-927-7667.

In State Office Address: 27 North Willerup Ave., Suite B, Montrose, CO 81401. Phone: (970) 249-7514.

Maine Residents Performant Recovery, Inc. may be reached at 800-927-7667 or at our licensed telephone and address: 333 North Canyons Pkwy Ste. 100, Livermore, CA 94550 - 925-960-4800; 17080 S Harlan Rd, Lathrop, CA 95330 - 209-858-3500; and 1780 Nebraska Ave, Grants Pass, OR 97527 - 541-955-7800.

Massachusetts ResidentsMassachusetts residents may contact our office by telephone at 800-927-7667. The business address is: 333 North Canyons Parkway, Suite 100, Livermore, CA 94551-7661. Massachusetts Law requires that we inform you: 

NOTICE OF IMPORTANT RIGHTS

You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten (10) days unless you provide written confirmation of the request postmarked or delivered within seven (7) days of such request. You may terminate this request by writing to the debt collector. 

Minnesota ResidentsThis collection agency is licensed by the Minnesota Department of Commerce. 

New York City ResidentsPerformant Recovery, Inc., primarily conducts business in English. However, we may employ Spanish language speakers from time to time and may accommodate verbal communications in Spanish when appropriate staff is available. Additionally some, though not all, standard written communications produced by us may be available in Spanish if requested. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affair’s website, www.nyc.gov/dca. Performant’s New York City Department of Consumer Affairs License Numbers are 0958746, 1239342, 1239344 and 1233460.

North Carolina ResidentsPerformant Recovery, Inc. is licensed to operate under Permit numbers 4381, 4382, 4383 and 100791.

Tennessee ResidentsPerformant Recovery, Inc. is licensed by the Collection Service Board, State Department of Commerce and Insurance, 500 James Robertson Parkway, Nashville, Tennessee 37243. 

Wisconsin ResidentsThis collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org

Washington Residents – Performant Recovery, Inc. may be reached at 800-927-7667 or at our licensed telephone and address: 333 North Canyons Pkwy Ste. 100, Livermore, CA 94550 - 925-960-4800; 17080 S Harlan Rd, Lathrop, CA 95330 - 209-858-3500; 1780 Nebraska Ave, Grants Pass, OR 97527 - 541-955-7800; 2763 Southwest Boulevard, San Angelo, TX 76904 - 325-224-6001; 512 Bell St, Edmonds, WA 98020; and 11816 E 31st Ave, Spokane Valley, WA 99206.